Warning: Undefined array key "password-entry-input" in /home/u329348820/domains/silviasanchez.co.uk/public_html/wp-content/themes/silviasanchez/functions.php on line 9

Password

Enter your magic password

If you already have the magic password, please enter it below or email me so you can check all my private case studies. Hope you enjoy it. 😉

WHO I AM

Let me tell you a bit about me

Hola 👋 I’m a senior product designer with an entrepreneur mindset based in the UK. Over the years, I’ve partnered with innovative startups and global organisations in the travel, education, finance, healthcare, logistic and public service sectors.

I help companies innovate, drive business growth through UX and find solutions that engage the users with high-converting experiences. My main goal is to improve the user’s everyday life through a good story, collaboration and data.

I’m currently focusing on B2B and enterprise companies, as well as tools and platforms that handle complex data.

WHAT I DO

The approach I follow and the skills I use

Skills and Logos

Research

At the start of my journey, my main goal is to build a strong connection with the users. I use various design methods to conduct research, allowing me to gain a deep understanding of their needs and experiences.

Define

I begin by focusing on key areas, aiming to combine all the research to pinpoint where users encounter problems. By developing themes and identifying pain points through user journeys, we can create hypotheses to address these issues.

Design

Generate a range of creative ideas through ideation and facilitation techniques. Work collaborative with teams to enables us to craft and iterate on various design versions, facilitating thorough testing and refinement for optimal outcomes.

Business mindset

Constantly seeking new ways to add value and using a proactive approach to navigate challenges and capture opportunities in each project

User research

Service design

User interface

Problem solving

Analysis

Data driven

Prototyping

Teamwork

Workshops

Journey mapping

Design systems

Communication



These are some of the clients I worked for:

Logo 1
Logo 2
Logo 3
Logo 4
Logo 5
Logo 6
Logo 7
Logo 8

Case Study

Feel free to check my dribbble acount

Portfolio

Some case studies I worked on

Building for the back-office NHS – #Productdesign

The goal was to build an internal web platform from the ground up to support back-office functions within the Test and Trace program for the NHS.

Case Study

Making recruitment better with a D&I approach – #Discovery

As part of Digital’s Diversity, Equity, and Inclusion team, we set out to understand how we could better attract and support diverse candidates, ensuring they not only join us but thrive once they’re part of the company. Our goal was to gain insights into their experiences and identify any challenges they might face throughout the recruitment and onboarding process, all through a D&I lens.

Case Study

Post-booking discovery Hotels.com – #UX

Hotels.com is a platform that helps users to find and book accommodation where they can enjoy the perfect stay. This project focuses on the post-booking stage. The goal for this discovery is making sure the needs of travelers are aligned with the business needs so we can highlight these needs to find opportunities and better strategies.

Case Study

Set up a design system for JustRide – #ProductDesign

JustRide is the main product for Masabi. JustRide is the app that allows the user to use their phone to buy tickets for public transport anytime, anywhere. It’s a white label product. This case study explains the reasons and the process of building a design system for JustRide.

Case Study

Update Reviews MVT project Hotels.com – #ProductDesign

This project focused on one of the MVTs we used to generated weekly. Each week, we worked on ‘small/medium/big’ tickets, followed by tests that allowed us to iterate based on the results, whether positive or negative. These MVTs were a collaborative effort between product managers, data scientists, and developers.

Case Study

Job-sharing for Doctors – #ProductDesign

Doppeldoc is a responsive website that helps doctors to find a job-sharing partner through a registration form that pairs doctors with the same criteria. The main location of this product is on Switzerland and the languages required for the responsive website was German, as the main language, and English as a second language.

Case Study

Other Stuff

Projects and articles I share to the community